Introduction and Scope

favelorinquest operates as a comprehensive financial records management platform, helping individuals and businesses in Malaysia maintain accurate financial documentation. This privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our services through favelorinquest.org.

We understand that managing financial records involves sensitive personal information. That's why we've designed our privacy practices to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. This policy applies to all users of our platform, whether you're accessing our services from Malaysia or internationally.

By using favelorinquest's services, you acknowledge that you have read and understood this privacy policy. We encourage you to review this document periodically, as we may update our practices to reflect changes in technology, legal requirements, or our business operations.

Information We Collect

Personal Information

When you create an account with favelorinquest, we collect basic identification information including your full name, email address, phone number, and business details if applicable. For users in Malaysia, we may also collect your NRIC or business registration number to comply with local financial record-keeping requirements.

Financial Data

Our core service involves managing financial records, which means we process transaction details, income statements, expense categories, tax information, and related financial documentation that you choose to upload or input into our system. This information is essential for providing accurate financial tracking and reporting services.

• Transaction records and bank statement data
• Income and expense categorization information
• Tax-related documents and calculations
• Business financial statements and reports
• Investment portfolio details (if applicable)
• Digital receipts and supporting documentation

Technical Information

We automatically collect certain technical information to improve our services and ensure security. This includes your IP address, browser type, operating system, device identifiers, and usage patterns within our platform. We also use cookies and similar technologies to enhance your user experience and maintain session security.

How We Use Your Information

Your personal and financial information is used primarily to provide our core financial record management services. We process this data to generate reports, maintain accurate financial tracking, and help you organize your financial information according to Malaysian accounting standards and tax requirements.

1. Service delivery and platform functionality
2. Customer support and technical assistance
3. Security monitoring and fraud prevention
4. Legal compliance with Malaysian financial regulations
5. Service improvement and feature development
6. Communication about account activities and updates

Data Sharing and Third Parties

favelorinquest maintains strict controls over data sharing. We only share your information in specific circumstances and always with appropriate safeguards in place. Our primary commitment is to your privacy, and we've designed our partnerships and integrations to minimize data exposure while maximizing service quality.

Service Providers

We work with carefully selected service providers who help us deliver our platform services. These include cloud hosting providers, payment processors, and security services. All third-party providers are bound by strict confidentiality agreements and are required to implement data protection measures equivalent to our own standards.

Legal Requirements

In certain situations, we may be required to disclose your information to comply with legal obligations, respond to government requests, or protect our rights and the rights of our users. Such disclosures are made only when legally necessary and in accordance with Malaysian law and international legal cooperation agreements.

Business Transfers

Should favelorinquest undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. In such cases, we would notify all users in advance and ensure that the receiving party agrees to honor the same privacy protections outlined in this policy.

Data Security and Protection

Financial data security is our highest priority. We implement multiple layers of protection to safeguard your information from unauthorized access, alteration, or disclosure. Our security measures include both technical safeguards and operational procedures designed to protect your sensitive financial information.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Advanced database encryption for stored information
• Multi-factor authentication options for user accounts
• Regular security audits and penetration testing
• Automated backup systems with encryption
• Intrusion detection and monitoring systems

Operational Security

Our team undergoes regular security training, and access to user data is strictly limited based on job responsibilities. We maintain detailed access logs and conduct periodic reviews to ensure that only authorized personnel can access your information for legitimate business purposes.

While we implement industry-leading security measures, we also recognize that no system is completely invulnerable. We continuously monitor for potential threats and update our security protocols to address emerging risks in the digital landscape.

Your Privacy Rights

Under Malaysia's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information. We've designed our systems to make exercising these rights as straightforward as possible.

Access and Portability

You have the right to access all personal information we hold about you. Through your account dashboard, you can view, download, and export your financial records in common formats. For comprehensive data requests, you can contact our privacy team, and we'll provide a complete copy of your information within 30 days.

Correction and Updates

You can modify most of your personal information directly through your account settings. For more complex changes or if you identify inaccuracies in your financial records, our support team can assist you in making corrections promptly.

Deletion Rights

You may request deletion of your account and associated data at any time. However, please note that Malaysian financial regulations may require us to retain certain transaction records for specific periods. We'll clearly explain any retention requirements when processing your deletion request.

Data Retention and Deletion

We retain your personal and financial information only as long as necessary to provide our services and comply with legal obligations. Our retention periods are based on the type of information, the purpose for which it was collected, and relevant legal requirements in Malaysia.

Standard Retention Periods

Account information and basic personal data are retained while your account remains active. Financial transaction records are typically kept for seven years to comply with Malaysian tax and business record requirements. Technical logs and usage data are automatically deleted after two years unless required for ongoing security investigations.

When you close your account, we begin our deletion process immediately. However, certain financial records may need to be retained to comply with legal requirements. We'll provide you with a clear timeline for complete data deletion based on your specific situation and applicable regulations.

International Data Transfers

As a digital platform, favelorinquest may transfer your data across international borders to provide our services effectively. We ensure that all international transfers comply with Malaysian data protection requirements and include appropriate safeguards to protect your privacy.

Our primary data centers are located in regions with strong data protection laws. When transfers are necessary, we use standard contractual clauses, adequacy decisions, or other approved mechanisms to ensure your data receives equivalent protection regardless of its location.

For Malaysian users, sensitive financial data is primarily processed within Malaysia or in countries recognized as having adequate data protection standards. We maintain transparency about data locations and can provide specific information about where your data is processed upon request.

Cookies and Tracking Technologies

favelorinquest uses cookies and similar technologies to enhance your experience, maintain security, and improve our services. These technologies help us remember your preferences, keep you logged in securely, and understand how our platform is used.

Types of Cookies We Use

• Essential cookies for platform functionality and security
• Preference cookies to remember your settings and choices
• Analytics cookies to understand usage patterns and improve features
• Security cookies to detect and prevent fraudulent activities

You can control cookie settings through your browser preferences. However, please note that disabling certain cookies may impact the functionality of our platform, particularly features related to account security and data synchronization.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated to all users via email and through prominent notices on our platform.

Minor updates, such as clarifications or contact information changes, may be made without direct notification, but the "Last Updated" date at the top of this policy will always reflect the most recent modifications.

We encourage all users to review this policy periodically. Your continued use of favelorinquest's services after policy updates constitutes acceptance of the revised terms.